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Malcolm's expert knowledge gained from more than twenty years of retail & clothing industry consulting covers back office functions of the retailer and the forward looking activities of the clothing industries. IT and systems implementation is the common skill set. Up to the last decade, retail logistics was the Cinderella of retailing. Now that the importance of supply chain management has been recognised [» Supply Chain Management] the role of the warehouse and distribution functions in
has been accepted The more sophisticated retailers attempt to measure costs and service levels all the way down the supply chain. Last minute attempts by the warehouse to process and deliver stock fast are often the efforts of 'tail-end Charlie' to remedy problems created earlier. But all retailers need to manage the costs of the logistics funtion against the level of service expected by its customers, the retail branches |